Featured Tour
Kailash Tour
Mount Kailash Yatra via Nepal - 14 days
Mount Kailash Yatra via Nepal takes you on a once-in-a-lifetime journey to the spiritual heart of the world, Mount Kailash. ...
Read MorePrivacy Policy
Tulsi Kathmandu Hotel – Thamel, Kathmandu, Nepal
At Tulsi Kathmandu Hotel, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, contact us, or stay at our hotel.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Contact information (email address, phone number)
- Identification details (passport or citizenship details at check-in)
- Payment and billing details
- Booking details and stay preferences
- IP address and browser information (when visiting our website)
- Any communication you send to us via phone, email, or online forms
2. How We Use Your Information
We use your personal data to:
- Confirm and manage hotel bookings
- Verify guest identity during check-in
- Process payments securely
- Improve customer service and website experience
- Send booking confirmations, invoices, and customer support responses
- Comply with Nepali legal and regulatory requirements
- Prevent fraud or unauthorized use
- Improve hotel services and guest satisfaction
3. Information Sharing and Disclosure
Tulsi Kathmandu Hotel does not sell, rent, or trade your personal information.
We may share your data only when:
- Required by law or Nepal Government authorities
- Needed to complete transactions with payment gateways
- With trusted service providers (e.g., booking systems) under confidentiality agreements
- Necessary to protect hotel rights, guests, or property
4. Data Security
We implement reasonable security measures to protect your personal information from:
- Unauthorized access
- Alteration
- Disclosure
- Data loss or misuse
However, no internet transmission or electronic storage method is 100% secure.
5. Cookies & Website Tracking
Our website may use cookies to:
- Improve user experience
- Analyze visitor traffic
- Remember preferences
- Enhance site functionality
You may disable cookies from your browser settings at any time.
6. Third-Party Links
Our website may contain links to booking platforms or external websites.
We are not responsible for the privacy practices of those websites.
7. Guest Rights
You have the right to:
- Request access to your personal data
- Ask for corrections
- Request deletion, where legally permitted
- Withdraw consent for marketing communications
To exercise these rights, contact us directly.
8. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.